FAQ

Q: What are the main features of our products?

A: Cute design with powerful sound.
 

Q: What's your MOQ?

A:1000 pieces with OEM/ODM service, also, the first small quantity for trail order is acceptable .
 

Q: What are your payment terms?

A: we are normally choosing 30% deposit by T/T, 70% Balance before shipment. Of course, other payment terms like L/C at           sight etc
     are negotiable.

Q: Can I buy a sample for the quality tested? What's your sample time?

A: Sure, sample is available, sample will be offered within 3-5 working days.

Q: What's your lead time?

A: 10--15days after deposit received and all artwork confirmed.

Q: Can I printed our logo on the product or do customization?

A: Of course, OEM/ODM are welcomed by us. We offered for customized color, logo, package, design, function, etc and we        are very experiment on opening new moulds and designs.
 

Q: What's the warranty?

A: Free After Sales Service for the defected goods will be guaranteed by us within 12 months at our factory in China.
 

Q: How can I place order? 

A: You can contact us by email about your order details.

Q: What’s the order procedure? 

A:  First we discuss order details, production details by email or TM. Then we issue you an PI for your confirmation. You will be requested to do full payment or deposit before we go into production.

     After we get the deposit, we start to process the order. We usually need 7-15days if we don’t have the items in stock. Before production has been finished, we will contact you for shipment details,

      and the balance payment. After payment has been settled, we start to prepare the shipment for you. 

Q: What is R&D in manufacturing process?

A: Phototype Development
    Research on size
    Refining manufacturing Process
    Rapid materials estimation
    Production Design
    Mass production method
    Equipment for mass production
    Aided equipment
    Production flow
    Production arrangement

Q: What kinds of certification do you have for your factory?

A: Our factory certificated BSCI, SEDEX,ISO9001

Q: What kinds of certification do you hand for products?

A: For different market, we handle different certifications for our clients, For Europe we supply CE/ROHS, For USA market, we 

    Supply FCC, For Indian market we provide RF test report and WPC. 

    All of our wireless charger can pass QI.

 

Q: Could we order just samples for testing before real order?

A: We can provide you sample before place an order

Q: Can you accept OEM&ODM service business?

A: Yes, we can. We can customized the products, labels, package as your demands